Trust

Data Residency

You choose the region. We tell you every place your data touches.

Overview

Data Residency in one paragraph.

European tenants are processed in eu-west-3 (Paris) with a hot standby in eu-north-1 (Stockholm). UAE tenants are pinned to me-central-1 and do not replicate into the EU. No tenant data leaves its chosen region, including backups and log aggregation.

Support access from outside the region is possible only through a session-recorded bastion, with the ticket reference attached, and is listed in the monthly access report you receive.

EU primary
eu-west-3 (Paris)
EU standby
eu-north-1 (Stockholm), hot, RPO 60 seconds
UAE
me-central-1, no EU replication
Backups
Held in the same region as the primary, encrypted with the tenant key
Logs
Aggregated in region; no cross-region log shipping
Support access
Session-recorded bastion, ticket-linked, reported monthly
3
Regions
0
Cross-region log shipping
60s
Standby RPO
Monthly
Access report

Next step

Talk to a senior solutions engineer.

Your first call is with an engineer, not a sales-development representative.