Customers

Service status.

Live availability and incident history are published continuously at status.anchora.io.

Current

Trailing twelve months.

99.98%
Availability, 12 months
99.95%
Contractual
3
Incidents, 12 months
5 days
Report turnaround

Incident history

The last four, with cause.

DateDurationImpactCause
2026-05-1422 minutesDashboard read-only, planning unaffectedFailed database failover during a planned upgrade
2026-02-029 minutesCustoms filings queuedUpstream national gateway outage (not ours; reported anyway)
2025-11-1941 minutesMobile sync delayedCertificate rotation error on the sync endpoint
2025-08-076 minutesNo customer impactRegional network partition, standby took over as designed

We publish incidents caused by upstream systems as well as our own. If a filing did not land, you need to know that regardless of whose fault it was.

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